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Housing

Utility Assistance

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APS Customers can receive assistance with past-due utility bills.

The Utility Assistance Program provides financial assistance of up to $800 for families who may be behind on their APS bill.

How to apply

  1. To request APS Utility Assistance, call the following number on a Monday or Wednesday between 9am–12pm or 2pm–4pm or Friday between 9am–12pm: (602) 618-1974 (Have you APS account number ready)
  2. Pre-screening will be conducted to determine your eligibility
  3. If you are eligible for APS utility assistance, a phone interview will be scheduled. Appointments are first-come-first-served.

Required Documents

There are specific qualifications for this assistance, so please have your documents available. You will need to provide:

Any missing documents or missed appointments will delay the process, and you will be asked to reschedule.

Utility Assitance for non-APS Customers

SRP

Phoenix

Maricopa County

Arizona