Utility Assistance

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CPLC and APS are collaborating to provide utility bill assistance for families.

The Utility Assistance Program provides financial assistance of up to $800 for families in crisis who are behind on their APS bill or currently unable to pay their bill.


There are specific qualifications for this assistance, so please call ahead (602) 618-1974) to ensure you qualify and have the necessary paperwork available. Any missing documents will delay the process.

Examples of Crisis

What paperwork do I need to bring in?

The person who’s name is on the APS account must bring the following in person. Any missing documents will delay the process.

Please call ahead of time to ensure eligibility and to determine which documents to bring in.

How will my income be determined?

We determine it by either your monthly gross income and household size OR your Public Assistance Benefits.

Examples of acceptable documents

Proof of Income for the past 30 days

Any one of the following:

If receiving must bring in:

Proof of Public Assistance

Any one of the following:

Proof of Identity

Contact Info

Contact our Utility Assistance line at (602) 618-1974 for a brief phone interview to determine eligibility and set up an appointment.

Office hours: Monday–Thursday 8:30am–5:30pm
Closed from 12:00pm–2:00pm

CPLC Utility Assistance Line: (602) 618-1974

1008 E. Buckeye Rd.
Phoenix, AZ 85034